Car hire from12, 50 £

Get Your Car GmbH, Zugspitzstraße 1, 82049 Pullach (hereinafter: GetYourCar) is purely an agency that arranges your holiday rental cars from your contracting party (rental company) at low fixed prices. The rental agreement is concluded directly with the respective local partner (rental company), which means that the rental agreement is solely concluded between you and the local rental company on their conditions. GetYourCar is not a representative of the rental company. Please notify all information on the voucher as well as the respective general terms and conditions of business/rental of the rental company.

Hire your rental car online on our website or by telephone. You will subsequently receive a voucher for the services booked (without extras: cf. section 7 and 10 for this purpose) by e-mail. The voucher serves as a confirmation of reservation and means of payment, which means that you receive your vehicle from the rental company upon presentation of the voucher.

Reservations can only be confirmed according to vehicle groups. Specified vehicle types are solely considered as an example for the size of the vehicle. Naturally we will make every effort for you to receive your preferred model.

The prices stated basically contain the following services:

·   unlimited kilometres

·   locally mandatory insurances

Please consider respective information on individual countries on your voucher or our website www.yourcarrental.co.uk, as varying conditions may apply for some destinations.

A period of 24 hours from the time of rental will apply as a full day of rental. Rental cars must be delivered on the day of return no later than the time which they were handed over on the day of rental. If the agreed rental time is exceeded an additional period is calculated from the local car rental on the spot, according to the usual tariffs.  Please note section 15 for any rental agreement extensions.

The prices are stated in British pounds (GBP). The prices indicated in the brochure and on the homepage apply at the time of publication and/or inquiry and may be changed at any time. The price stated in the confirmation of reservation basically applies for your reservation.  

All vehicles are insured according to the local mandatory insurances of each rental country. The third party insurance with our rental partners offers an amount of coverage equalling the statutory amounts of coverage in each rental country, in part even more. Full details on third party liability limitations are provided in the rental condition stored on the homepage or available on request. Please find out about the applicable limit of liability directly at your local car rental office. 

On site at the rental company you have the option of taking out additional insurance, e.g. personal passenger insurance. The charges for this comply with the conditions of the respective rental company.

Furthermore, an insurance to reduce or exclude the retention can be taken out directly from the rental company.

Reimbursement of insurances issued on site is excluded by GetYourCar.

GetYourCar accepts Eurocard/Mastercard and Visa. The credit card is charged when the booking is submitted.

Payment of any extras booked (cf. section 10) plus local tax is made directly at the rental office.

In accepting the rental vehicle it is usual to provide a deposit in the form of a credit card deduction. The deposit amount depends on the size of the vehicle rented and an insurance excess in the event of loss or damage. Cash deposits or deposits by cash card are generally not possible.

Details are provided on the rental conditions stored on the GetYourCar homepage or available on request.

Please inform yourself about details at the reservation counter. The information noted on your voucher shall likewise be considered.

Most car rental companies have a car rental office in the airport building of the destination. At many destinations delivery of the vehicle is possible at a local charge. At some destinations pickup is via a shuttle bus which takes you to the next office.

Please read the rental agreement thoroughly and keep a copy safe. In order to allow a faster issue of rental agreement at the rental office and therefore to shorten the procedure for you, we reserve the right to pass on your customer data and credit card data to our affiliated companies.

On handover of the vehicle check for possible damage and have these recorded in the rental agreement. If the vehicle does not meet your requests or you discover defects, please make a complaint directly on vehicle handover. Any complaints made later unfortunately cannot not be accepted.

Repairs to vehicles require the approval of the local rental company. Rentals/returns outside of opening times are only possible on request, at a fee if necessary.

Roof racks, child seats, snow chains etc. can be requested for many destinations. You can inquire information about any fees at the central reservation office or via the reservation system.

Rental prices contain no costs for fuel and service charges. Please notify the respective fuel regulations of the rental company. These are described on your voucher.

The required minimum age differs from country to country, but as a general rule it is 21 years. Details are available on site or request.

The driver must be in possession of a driving licence category 3, category b (Euro standard) for at least a year (in some countries at least 2 years). The driving liscence must be presented together with a passport or identity card on site. In some countries an age limit applies. Please observe the notes on the voucher.

One-way rentals refer to the pick-up of a rental car at one station and its return at another station. One-way rentals must be requested at the time of reservation and be approved by GetYourCar. Any costs are settled on site. More detailed information is provided on the voucher or at our central reservation office.

Border crossings are only permitted if noted on the voucher, which means that they must be requested when reserving the rental car and then be approved by GetYourCar.  Any costs are settled on site.

For all changes such as handover date, extension, vehicle group etc. no fees are levied. For early return, late handover, non-appearance or rental cars that have not been made use of there is no claim for reimbursement.

The extension of a reservation at the price or on the conditions of GetYourCar must be requested no later than 24 hours before expiration of the originally agreed rental time and must be confirmed by GetYourCar, in order to be binding. Otherwise, settlement is made at local tariffs and conditions GetYourCar has no influence on.  All changes relating to the rental car reservation (such as flight data, arrival time etc.) must be passed on to GetYourCar without fail, as otherwise we cannot guarantee the provision of the booked vehicle.

Cancellations must be presented to GetYourCar before the planned time of rental, and must be made by e-mail.  Cancellations with the local rental partner are not possible.

Cancellations up to 24 hours upon receipt of the reservation at GetYourCar are free of charge, provided that the reservation takes place more than 48 hours prior to the planned time of rental. For reservations less than 48 hours before the planned rental the following regulations apply accordingly:

• Cancellations up to the 4^th day before the planned rental:  £ 15
• Cancellations from the 3^rd day before the planned rental:  £ 40

It is possible for you to simply exclude these cancellation fees through our favourable cancellation protection of £ 3,50 per rental week commenced (which means for a booked rental time of 10 days the price of £ 7 is calculated). The cancellation protection covers all costs which may accrue for a cancellation. Completion of a cancellation protection upon completion of the reservation is excluded.

As an agent, GetYourCar accepts no warranty and liability for the contractual services of the local car rentals and the service of the local insurer. However, GetYourCar is willingly prepared to act as a mediator in the event of difficulties with the local car rental company. 

GetYourCar is liable without limitation for its own services/behaviour for gross negligence and intent. In case of simple negligence GetYourCar is only liable for breach of contractual obligations amounting to the damage that is foreseeable or inherent to such contract up to a maximum amount that equals 1.5 times the amount of the service reserved. Exclusions and limitations of liability do not apply to damages to life, injury to body or health.

GetYourCar is not liable for cases of force majeure.   

Your contract with GetYourCar is subject to German Law.

Your GetYourCar service team will be available to you to answer any questions you may have. Phone: 0844 248 6605

E-Mail: yourcarrental(at)getyourcar.com

As at: February 2009